Publishing
Channel Store details, Search, Certification, Developer Dashboard
Channel Store Properties & Info
- FAQ: Channel Publishing
- FAQ: Channel Store search
- FAQ: Channel Takedowns and Transfers
- What territories/countries does the Rest of World channel store cover?
- Launching a channel in Germany
- My channel is published in all regions. Why can't end-users in Argentina find a way to search for channels on device?
Partner Payout Program
- My November 2021 payout was much higher than previous payouts. Did something change?
- FAQs: Taxes and Remittances for Partners Outside the U.S.
- I see the error "A previous Partner Payouts account with the same credentials already exists" when signing up for the Partner Payout Program.
- Can you send us a payout schedule with applied foreign exchange rates on our transactions that were not USD?
- VAT updates for SVOD channels in Mexico
- How can I get access or copy of my 1099-K form?
Certification & Publishing Process
- Why can't I see the button to upload my developer sign-in scripts for Channel Behavior Analysis?
- How do I replace an existing channel with a new channel from a different development team?
- Why do I see errors after I run Certification Testing on my channel?
- Will any of the new certification criteria required at a future date affect channels that are already certified or published?
- Does DISHWorld still have exclusivity of providing non-north American content?
- Are there any differences to the certification requirements for the Canadian (or any other region) app store?
In-Channel Products for SVOD/TVOD
- Once a subscription price is updated in the Developer Dashboard, how long does it take to be officially active?
- How do I change pricing for in-channel products?
- Why is a user being charged for a test transaction?
- What happens if a user signs up for a free trial and then we change the subscription price before the user's free trial ends?
- How do I set up a free trial?
- Can registration and payment take place on a website or must it take place on platform?
Other
- Do AVOD applications have to offer on-device account creation or account sign-in? Is rendezvous linking allowed for sign-in?
- Will I be charged for customer service, device activation, or creating a Roku account?
- How do I remove an already launched channel and how does that impact users who have that channel installed?
- How much does it cost to build a Roku channel?
- How do I get my channel into the New and Updated?
- How is a Roku user's region determined?