Other
- Frequently Asked Questions
- Do AVOD applications have to offer on-device account creation or account sign-in? Is rendezvous linking allowed for sign-in?
- Will I be charged for customer service, device activation, or creating a Roku account?
- How do I remove an already launched channel and how does that impact users who have that channel installed?
- How much does it cost to build a Roku channel?
- How do I get my channel into the New and Updated?
- How is a Roku user's region determined?
- Is there any way to send my Facebook Live or Youtube Live streams in my channel?
- How is Roku handling legacy channels that are not built with Roku Scene Graph?
- Is there a way to enable a channel to allow its audience to donate money digitally?
- Is it permitted to include deep links within our channels to other channels we have developed and published so that we can inform customers about our other offerings?
- Can you send over the Audience Development Rate Card?
- Is there anyway for us to add permissions to our partners for the Roku’s Developer Dashboard?
- Is it possible to get the feedback viewers send to the platform regarding our app?
- Could you please provide us with a few provider options that could create an app for us?
- Why can't I search for a show in my channel?
- If the customer's payment failed because of insufficient funds, when do you make the next attempt to withdraw money?
- If our refund computation is inclusive of tax, how does Roku settle the refunded tax amount to the customer?
- How can I promote my channel to gain more visibility on the Roku platform?