Why is a user being charged for a test transaction?

Issue

1. Set up test user in Developer Dashboard. 
2. Made purchase on SVOD/TVOD channel to test Roku Pay integration. 
3. Cancelled test transactions using Web Service API. 
4. Still seeing charges on credit card statement for test transactions. 

Environment

SDK

Roku Pay

Developer Dashboard > Manage Test Users

Fix 

Confirm that your test user has been enabled for the specific channel you are testing for billing. 

You can check this under Developer Dashboard > Manage Test Users > Edit. 

Once on the Edit page, confirm the proper channel(s) is selected for billing testing. 

If the user is still being charged when enabled for testing, please contact Partner Success. 

Cause (Optional)

 N/A

Additional Resources

Testing In-Channel Purchasing