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Subscriber and Transaction Reporting

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Transaction Reporting, Transaction Details, Sales Activity

  • Transaction Reporting is limited to 5000 transactions and we're unable to access the full record.
  • How do I determine Revenue Share?
  • Where to find information on number of active subscriptions and revenue gained on Roku?
  • Why have I still not received my monthly Box transaction report or TRC report?
  • Why is the payment transferred to my bank account different than the amount listed on my Invoice/Payment Voucher by a small amount?
  • Is there a way to track revenue totals in the new Transaction Reporting?
  • We've only received 1/12 of a user's annual subscription payment, but the user was refunded for the full amount of the annual subscription. Why is that?
  • Why does the 1099K Roku issued appears to report more money than I actually got paid?
  • Can you send a pay out history associated with my developer account?
  • When comparing last month's and and this month's Sales Activity report, I see that there is no data on the monthly subscriptions for this month.
  • Is there a way to automate the download of daily transactional reports instead of having to log in to the portal and manually download them?
  • Why are yearly subscriptions being paid as a monthly payment instead of an initial charge for the whole year?
  • Why are there zero dollar "sales" transactions in my Transaction Report?
  • Why there are some Sale transactions without an Expiration Date?
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