Roku is asking me to pay to activate my account.
No. Roku does not charge an activation fee or charge for support. There is NEVER a charge to create a Roku account.
Also, our Roku customer support agents will never:
- Ask for access to your computer.
- Ask for your social security number or date of birth.
- Ask for passwords for your computer or your Roku account.
- Advise you to purchase any sort of anti-virus software.